How you respond to a death of a loved one will be very individual and personal and at this time of grief it can be very difficult to think straight. There are several things that have to be done and quite soon after the death. This page gives you some information about those practical things and we hope it will help make those early days after a death as easy as possible.
When someone dies in hospital the sister or staff nurse will be able to guide you on the first steps for making arrangements.
They will arrange for a Doctor to issue the medical certificate of death which will provided to your chosen funeral director. You will however will need to collect any belongings.
If possible, you should advise the hospital if the funeral is to be a cremation, as this will allow them time to arrange for the necessary extra documentation to be completed.
Afterwards, contact your funeral director and you will both be able to organise a time to do the relevant arrangements.
You will also need to consider if any jewellery or belongings are to remain with the person who has died or if they are to be returned to you.
When someone dies unexpectedly, it is normal for the coroner to be involved to establish the cause of death. There is no need to be concerned by this, but the coroner will usually have particular procedures to follow.
The coroner is represented by the Coroner’s Officer, who’s role is to liase between the coroner, your funeral director and yourself. They will either be a police officer or a civilian appointed by the Coroner.
Both the Coroner’s Officer and your funeral director are there to offer advice and guidance.
Contact your funeral director as soon as possible, so they can liaise with the Coroner’s Officer on your behalf.
“I am writing to thank you and every member of your staff for the professional and caring service on the occasion of my husband’s (David) funerals service on 29th May 2017.
We could not fault any part of the service, and we are most grateful.”
“Thank you for looking after mum and all the hardwork you have done! Words can’t thank you enough. You are one of the best human beings I have ever met in my life. Thanks for being there for all of us girls and keeping me laughing at this sad time. I take my hat off to you, Matty. Love you heap a very special person with a lot of gifts.”
“We would like to thank you for all of the care and thoughtfulness that went into my grandmother’s (Gwen) funeral.
Although we didn’t get off to the best start, which was no fault of yours, you came through and made a very difficult time bearable.
Thank you for the care and compassion you showed my mother and the strength you showed, literally (hope you have recovered). Your kindness will always be appreciated and never forgotten.”
“Your bright spirits and kind hearts reflected your professionalism and deep caring for families at their significant time of loss.”
“Thank you so much for being exactly what our family needed in the funeral preparation and the funeral service for our much loved mother.”
“With deep appreciation for your kindness and sympathy. You have indeed made our sad time a little easier to bear.”
“I’d like to thank you and your team for taking care of all the arrangements for my Dad’s funeral. On the day of the service the staff were so understanding, kind and supportive it made such a difficult day easier to get through.”
“On behalf of Russell’s family I would like to express our gratitude for the wonderful send off Russell had last Friday. Everything was so well organised and we were very happy with the service you provided. The Celebrant, Deborah Jenkins was a perfect choice as her presentation at the Funeral Service was excellent.”